Shipping policy
Shipping Policy
Last updated: October 2025
We prepare each order with great care — every La Boulle parcel is packed by hand, securely and thoughtfully.
Processing Time
All products are dispatched within 4–7 business days after placing your order.
Each item is handmade or hand-packed, so a little extra time ensures the quality you expect.
If your order includes multiple products, they may ship together once everything is ready.
Delivery Times
Estimated delivery after dispatch:
-
United Kingdom: 2–4 business days
-
International (where available): delivery times vary by destination
We work with trusted UK couriers such as Royal Mail, Evri or DPD.
Shipping Rates
-
Free delivery within the UK on all orders over £40 GBP
-
For orders below £100, standard rates apply (shown at checkout)
Delivery costs are calculated automatically based on destination and weight.
Returns
We offer free returns within 30 days of receiving your parcel.
For details and instructions, please visit our Return and Refund Policy page.
Secure Packaging
Every parcel is carefully sealed and protected using recyclable materials whenever possible.
If your package arrives damaged, please contact us immediately at contact@laboulle.co.uk — we’ll make it right.
Delays
Occasionally, courier delays or exceptional circumstances (weather, holidays, strikes) may affect delivery.
We’ll always notify you if this happens and keep you updated.
Contact
📧 contact@laboulle.co.uk
We’re here to help with any shipping or delivery questions.